How operational data is handled for authorized facility staff using High Point Ops.
High Point Ops is an operations and compliance application for authorized High Point Residence and Vantage Senior Care staff. The service may process staff account information, role and department information, operational records, work orders, compliance tasks, shift notes, reports, schedules, inventory records, and app activity needed to provide and secure the service.
Information is used to operate facility workflows, support compliance documentation, coordinate staff activity, maintain audit trails, secure accounts, troubleshoot issues, and improve reliability.
Information is not sold. Information may be processed by infrastructure and service providers that host, secure, and operate the application.
The service uses HTTPS in transit. Access is limited to authorized staff accounts and administrative roles.
Staff account updates or deletion requests should be directed to facility administration.
Questions can be directed to facility administration or the account owner.