Privacy Policy

HighPoint Solutions ("we," "our," or "us") operates the HighPoints facility management platform accessible at highpoints.work (the "Service"). This Privacy Policy describes how we collect, use, and protect your information when you use our Service.

1. Information We Collect

When you use our Service, we may collect the following types of information:

• Account Information: When you sign in using Google Authentication, we receive your name, email address, and profile picture from your Google account.
• Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and timestamps.
• Facility Data: Information you enter into the platform such as work orders, inventory records, compliance documents, scheduling data, and operational notes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Process and manage facility operations data you submit
• Send service-related notifications and alerts
• Ensure compliance with applicable regulations
• Protect against unauthorized access and abuse

3. Google Authentication & API Data

We use Google Sign-In to authenticate users. When you sign in with Google, we access only the information you authorize, which typically includes your name, email address, and profile photo. We do not access your Google contacts, calendar, or other Google services data unless explicitly stated and authorized by you.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Data Storage and Security

Your data is stored securely using Google Firebase and Google Cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS/SSL), encryption at rest, and access controls to protect your personal information. Only authorized personnel with a legitimate business need can access user data.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., Google Cloud, Firebase), subject to confidentiality obligations.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety: To protect the rights, property, or safety of HighPoint Solutions, our users, or the public.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing
• Export your data in a portable format

8. Cookies and Tracking

We use essential cookies and local storage for authentication session management. We do not use third-party advertising cookies or cross-site tracking technologies.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

HighPoint Solutions
Email: nrk8286@gmail.com